Privacy Policy

This Privacy Policy describes how Green Lantern Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, and protects your personal information when you visit our website at food-greenlaternpizza.rest, place orders, or otherwise interact with our services. We are committed to protecting your privacy and handling your personal data with transparency and integrity in accordance with applicable United States federal and state privacy laws.

Please read this Privacy Policy carefully. By accessing or using our website, placing an order, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please discontinue your use of our services immediately.

1. About Us and How to Contact Us

Green Lantern Pizza is a food service business operating in the United States. We take your privacy seriously and have designated a point of contact for all privacy-related inquiries.

For all privacy-related questions, requests, or complaints, please contact us using the email address provided above. We will make every effort to respond to your inquiry within a reasonable timeframe, and in any event within the timeframes required by applicable law.

2. Information We Collect

We collect several categories of information from and about users of our services. The categories of information we collect depend on how you interact with Green Lantern Pizza — whether you are simply browsing our website, creating an account, placing an order, or communicating with our customer support team.

2.1 Personal Identification Information

When you place an order, create an account, or interact with us in various capacities, we may collect the following personal identification information:

• Full name — to identify you and personalize your experience
• Email address — for order confirmations, receipts, account management, and marketing communications
• Phone number — for order updates, delivery coordination, and customer service
• Billing address and delivery address — to process and fulfill your orders
• Payment information — including credit or debit card details, which are processed through secure third-party payment processors; we do not store full card numbers on our servers
• Date of birth — in limited circumstances where age verification is required
• Username and password — if you create an account on our platform

2.2 Order and Transaction Information

We collect detailed records of transactions you make with Green Lantern Pizza, including:

• Items ordered and any customizations or special instructions
• Order timestamps, frequency, and history
• Payment amounts, discounts applied, and promotional codes used
• Delivery method preferences and special delivery instructions
• Feedback, ratings, and reviews you provide about our products and services

2.3 Usage Data and Technical Information

When you visit our website or use our online ordering platform, we automatically collect certain technical and usage information, including:

• IP address — used to identify your approximate geographic location and protect against fraudulent activity
• Browser type and version — to ensure our website displays correctly for you
• Operating system — to optimize compatibility
• Referring URLs — to understand how visitors find our website
• Pages visited, time spent on pages, and click patterns — to analyze website traffic and improve user experience
• Device identifiers — including mobile device IDs and similar identifiers
• Session data and log files — maintained for security and operational purposes

2.4 Cookie and Tracking Technology Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior on our website. This information helps us remember your preferences, maintain session continuity, and deliver relevant advertising. For more detailed information about our use of cookies, please refer to Section 8 of this Privacy Policy.

2.5 Communications Data

When you contact us by email, through a web form, or via any other channel, we collect and store the content of those communications, including your name, contact details, and the substance of your message. This includes customer service inquiries, feedback submissions, complaints, and any responses we provide.

2.6 Marketing Preferences and Profile Data

If you subscribe to our marketing emails or loyalty programs, we collect your communication preferences, interests, and responses to promotional campaigns. We may combine this with transactional data to build a profile intended to improve the relevance of our marketing communications.

2.7 Information Collected from Third Parties

We may receive information about you from third-party sources, including:

• Third-party food delivery platforms and partners
• Social media platforms, if you interact with our social media pages or use social login functionality
• Analytics providers who help us understand website traffic and user behavior
• Payment processors and fraud prevention services

3. How We Use Your Information

Green Lantern Pizza uses the information we collect for a variety of purposes, all intended to provide, improve, and promote our food services. Specifically, we use your information for the following purposes:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders, including coordinating delivery and pickup
• Communicating with you about the status of your order
• Processing payments and issuing receipts or invoices
• Managing your customer account and preferences
• Providing customer support and resolving disputes or complaints

3.2 Website Improvement and Analytics

• Analyzing how visitors use our website to improve functionality, design, and user experience
• Conducting internal research and statistical analysis to understand ordering trends and customer behavior
• Testing new features or services before broad deployment
• Diagnosing technical problems and improving the security and stability of our platform

3.3 Marketing and Promotional Communications

• Sending promotional emails, newsletters, and offers if you have opted in to receive such communications
• Displaying targeted advertisements on our website and third-party platforms based on your browsing and purchase history
• Notifying you about new menu items, limited-time offers, and special promotions
• Administering loyalty programs, contests, or sweepstakes in which you participate

3.4 Legal Compliance and Safety

• Complying with applicable federal and state laws and regulations
• Responding to lawful requests from government authorities or law enforcement agencies
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Enforcing our Terms of Service and other applicable policies
• Protecting the rights, safety, and property of Green Lantern Pizza, our customers, and third parties

3.5 Business Operations

• Maintaining business records for accounting, tax, and regulatory purposes
• Evaluating and carrying out potential mergers, acquisitions, or business reorganizations
• Managing our relationships with third-party vendors, suppliers, and delivery partners

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for their own marketing purposes. However, we do share your information in certain limited circumstances as described below.

4.1 Service Providers and Business Partners

We share your personal information with carefully selected third-party service providers who assist us in operating our business and delivering our services. These providers are contractually obligated to protect your information and may only use it for the specific purposes for which it was shared. Examples include:

• Payment processors — to securely handle credit card and other payment transactions
• Delivery service partners — to coordinate and fulfill food delivery orders
• Cloud hosting and IT infrastructure providers — to maintain and secure our website and databases
• Email and marketing platforms — to send order confirmations and promotional communications
• Analytics providers — such as Google Analytics, to analyze website traffic and user behavior
• Customer support software providers — to manage customer inquiries and support tickets
• Fraud prevention and identity verification services — to protect against unauthorized transactions

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information to government authorities, law enforcement agencies, courts, or other third parties when we are legally required to do so or when we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation, court order, or subpoena
• Enforce our Terms of Service or other policies
• Protect the rights, property, or safety of Green Lantern Pizza, our customers, or others
• Investigate fraud or respond to a government request

4.3 Business Transfers

In the event that Green Lantern Pizza undergoes a merger, acquisition, sale of assets, reorganization, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information and your options in connection with that change.

4.4 With Your Consent

We may share your information with third parties in other circumstances where you have given us your explicit consent to do so.

5. Data Security

Green Lantern Pizza takes the security of your personal information seriously and implements a range of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

5.1 Security Measures We Employ

• Encryption: We use industry-standard Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption for all data transmitted between your browser and our servers.
• Secure payment processing: Payment transactions are processed through PCI-DSS compliant payment processors. We do not store full credit card numbers on our servers.
• Access controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions. All employees with access to personal data are trained on privacy and data security practices.
• Firewalls and intrusion detection: We use firewalls and automated monitoring systems to detect and respond to potential security threats.
• Regular security assessments: We periodically review and test our security measures to identify and address potential vulnerabilities.
• Data minimization: We collect only the information that is necessary for the purposes described in this Privacy Policy and delete it when it is no longer needed.

5.2 Your Responsibility

You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Please use a strong, unique password and do not share your login credentials with others. If you believe your account has been compromised, please contact us immediately at [email protected].

6. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. Green Lantern Pizza is committed to honoring these rights. Below we describe the rights that may be available to you.

6.1 Rights Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

If you are a California resident, you have the following rights under the CCPA/CPRA:

6.2 General Privacy Rights (All Users)

Regardless of your location, we provide the following rights to all users of our services:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You may request that we delete your personal information, subject to certain legal obligations that may require us to retain certain data.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal information in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where we process your personal information based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before your withdrawal.
• Right to Object to Marketing: You may opt out of receiving marketing communications from us at any time.

6.3 How to Exercise Your Rights

To exercise any of the rights described in this section, please submit a verifiable request to us by:

• Email: [email protected]

Your request must provide sufficient information to allow us to verify your identity and understand the nature of your request. We will respond to verifiable requests within 45 days as required under the CCPA/CPRA, with the possibility of a one-time 45-day extension when reasonably necessary. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded.

You may designate an authorized agent to make a request on your behalf. In that case, we require written authorization or a valid power of attorney and may still require you to verify your own identity directly with us.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7.1 Retention Periods by Data Type

After the applicable retention period expires, we securely delete or anonymize your personal information so that it can no longer be associated with you. In some cases, we may retain anonymized or aggregated data for research and analytics purposes indefinitely, as this data no longer constitutes personal information.

8. Cookies and Tracking Technologies

Green Lantern Pizza uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences, keep you logged in, and understand how you interact with our site.

8.1 Types of Cookies We Use

• Essential/Strictly Necessary Cookies: Required for the website to function properly, including session management, shopping cart functionality, and security features. These cannot be disabled without impacting website functionality.
• Performance and Analytics Cookies: Help us understand how visitors use our website by collecting information about page visits, time spent, and traffic sources. We use tools such as Google Analytics for this purpose.
• Functional Cookies: Allow the website to remember your preferences and choices, such as your saved delivery address, language preferences, and customization settings.
• Marketing and Advertising Cookies: Used to track your activity across websites and deliver targeted advertisements relevant to your interests. These may be set by third-party advertising networks.

8.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most web browsers allow you to block or delete cookies. However, please be aware that disabling certain cookies may impact the functionality of our website and your ability to place orders or access certain features.

You may also opt out of certain third-party tracking and advertising by visiting:

• Network Advertising Initiative (NAI) Opt-Out
• Digital Advertising Alliance (DAA) Opt-Out
• Google Analytics Opt-Out Browser Add-on

For a complete description of the cookies we use and detailed instructions on how to manage your preferences, please refer to our full Cookie Policy, available on our website.

9. Children's Privacy

Green Lantern Pizza's services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 13, and we do not target our services at minors.

If you are under 18 years of age, please do not use our services or provide any personal information to us without the supervision and consent of a parent or legal guardian. If you are between 13 and 17 years old, your parent or guardian must review and agree to this Privacy Policy on your behalf before you use our services.

10. International Data Transfers

Green Lantern Pizza is based in the United States, and your personal information is primarily collected and processed within the United States. If you access our services from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our services, you consent to the transfer of your personal information to the United States. We take appropriate safeguards to ensure that your personal information is treated securely and in accordance with this Privacy Policy when transferred internationally, including:

• Using contractual protections with our third-party service providers that operate internationally
• Implementing technical and organizational security measures to protect transferred data
• Ensuring that international transfers comply with applicable United States federal and state privacy laws

If you are a resident of the European Economic Area (EEA), United Kingdom, or another jurisdiction with specific data transfer requirements, please contact us at [email protected] to discuss what protections are in place for your personal data.

11. Applicable Law and Consumer Protection

Our privacy practices are governed by applicable United States federal and state laws, including:

• Federal Trade Commission Act (FTC Act): We comply with FTC regulations regarding unfair or deceptive trade practices, which includes our obligation to honor the privacy commitments we make in this policy.
• California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA): For California residents, we comply with all rights and obligations established under these laws.
• Children's Online Privacy Protection Act (COPPA): We comply with COPPA requirements regarding the online collection of personal information from children under 13.
• CAN-SPAM Act: Our marketing email communications comply with the requirements of the CAN-SPAM Act, including providing a clear opt-out mechanism.
• State-specific privacy laws: As additional state privacy laws come into effect across the United States, we will update our practices to ensure continued compliance.

12. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, delivery applications, and other online services. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of any third-party websites or services, and we encourage you to review the privacy policies of any third-party sites you visit.

Our website may include social media features, such as share buttons or social login functionality, provided by platforms such as Facebook, Instagram, or Twitter/X. These features may collect your IP address, the page you are visiting on our website, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the respective social media company.

13. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals websites that you do not want your online activity tracked. There is currently no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not respond differently to DNT signals from web browsers. We will continue to monitor developments regarding DNT and update our practices if a widely accepted standard is established.

However, California residents have additional rights under the California "Shine the Light" law (California Civil Code Section 1798.83) to request information about how we share personal information with third parties for their direct marketing purposes. To exercise this right, please contact us at [email protected].

14. How to File a Privacy Complaint

If you believe that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so that we can attempt to resolve the matter.

14.1 Contact Us Directly

Please submit your privacy complaint or concern by emailing us at:

• Email: [email protected]

Please include your full name, contact information, a detailed description of your concern, and any supporting documentation. We will acknowledge receipt of your complaint and work diligently to investigate and resolve the matter within a reasonable timeframe.

14.2 Regulatory Authorities

If you are not satisfied with our response or believe that we are processing your personal information in violation of applicable law, you have the right to file a complaint with the relevant regulatory authority:

• Federal Trade Commission (FTC): You may file a complaint with the FTC at www.ftccomplaintassistant.gov or by calling 1-877-382-4357.
• California Privacy Protection Agency (CPPA): California residents may contact the California Privacy Protection Agency at cppa.ca.gov.
• State Attorney General: You may also contact your state's Attorney General office if you believe your privacy rights have been violated under state law.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or the services we offer. When we make material changes to this policy, we will:

• Post the updated Privacy Policy on our website at food-greenlaternpizza.rest with a new "Last Updated" date
• Send an email notification to registered users when changes are significant
• Display a prominent notice on our website for a reasonable period following the update

Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

16. Summary of Key Privacy Commitments

17. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and transparently.